It should read…you WILL see a HIGHER chance of billings errors if you go on autopay. Every time we have tried it there’s ALWAYS been a major error and getting it fixed is worse than pulling teeth.
Verizon says users wont have to pay the fee if they enroll in autopay or pay via electronic check. Users on autopay have a higher chance of not seeing bill errors. Thats a real problem given that antiquated and incompatible billing systems have given Verizon a bit of a consumer reputation for math mistakes and billing gaffes with both their landline and wireless products. Verizons not alone in imposing fees just to pay your bill. A significant number of ISPs, including Comcast, now charge users a fee if they want to pay their bill in person or over the phone while speaking either to a real person or automated system